Please note the terms & conditions below.
1. The item(s) must not be used and is in its original packaging. If item has been used - we are unable to process the return. You will need to return sealed/ original stock item(s), including all original packaging (plastic, label, velcro straps and the box)
2. You must complete your return within 7 days of receiving the item(s). If the 7 days period unfortunately we cannot process the return.
- Cost of shipping of the returned and/or exchanged item is the responsibility of the buyer. For all returns, it is highly recommended that you use registered post or a trackable courier as we cannot accept responsibility for products lost in transit to us. Any refund amount will be less the original shipping cost.
- NO refund or exchanges will be offered on any SALE items. All international sales are final.
- All returns will be issued in a form of Store Credit to the value of the mat(s) purchased. Cash refund will incur A$10 return processing fee, unless the product is a defect item.
If the above terms are met, please fill up the Return Form by clicking here and we will attend to your return request within the next business day.
Once your return is received and inspected by our quality assurance team, we will send you an email to notify you of the Credit Voucher.
For more information, refer to the Return Policy for full Terms & Conditions.
Little Wiwa reserves the right to decline a return request subject to our discretion and amend these terms at any time.